Working with SBB Community Management is like working with no other. From the first call we’re different – you’ll be greeted by an actual live person. Then we make it our job to sweat the details, so you can do what you do.
It starts with a connection, but it’s maintained through a trusted relationship. That’s why we’re always here for you.
SBB has proudly called Dallas and Houston “home” since day one and is always open to other cities in Texas. Our team is knowledgeable in all things Texas and understands how the unique issues affect the communities we partner with.
SBB provides instant notification options for virtually all association business conducted on a day-to-day basis, including but not limited to notifications, violation notices, Architectural requests, billing statements, meeting reminders, and work orders.
Simplicity is key. – Software utilized by SBB staff is fully integrated with the online portal used by owners and board members. That means you have real-time access to your association data (Community/Board Portal).
Keeping employees and clients is key to our mission. SBB managers oversee a select portfolio of associations custom-matched to foster long-term relationships among the community manager, board members and community. This approach to creating a true working relationship shared with a personal connection has allowed SBB to retain the best managers and establish tenured relationships with our communities.
SBB provides comprehensive educational programs for our managers, our home office team and our association board members. Manager training sessions on relevant topics (financials, budgets, legislative matters, association governance, rules, meetings, insurance/risk management and more) are held monthly. Board members are invited to our annual board forum, which provides up-to-date information for board members. SBB brings industry experts to speak and discuss current and ongoing issues.
We live here. Our goal is to make all of our communities better by our contributions.
The leadership team of SBB has one goal – to make sure that every SBB experience goes beyond what other homeowners association management companies provide. It’s what we’ve been doing since day one.
As the founder of SBB Community Management, Fred Shapiro has been a pivotal figure in the community association management industry for over 40 years. Fred earned the prestigious Professional Community Association Manager (PCAM®) designation from the Community Associations Institute (CAI) and has held numerous leadership roles, including serving as President of the Dallas-Ft. Worth Chapter of CAI. He has also chaired the Chief Executive Officer of Management Companies (CEO-MC) Committee, been a member of the Advisory Council of Texas Community Association Advocates (TCAA), and served as Vice-Chair of the Management Panel of the CAI Community Next 2020 and Beyond initiative.
Fred is a frequent speaker at both local and national CAI events, sharing his extensive knowledge and insights with peers and industry professionals. Born in Dallas, he received his Bachelor of Science in Business Administration from the University of Arizona. Beyond his professional achievements, Fred is active in various civic organizations and currently serves on the Advisory Board of Directors of the Children’s Cancer Fund of Dallas, Inc. and the Hillcrest High School Alumni Association.
Linda Razzano’s main priority at SBB Management is ensuring account satisfaction. As a key figure in the organization, she is responsible for establishing new account relationships and maintaining the highest level of satisfaction with both new and legacy partners. With a career in the community association management industry dating back to 2004, Linda brings extensive experience in managing large-scale, high-rise, on-site, and portfolio communities.
Linda has earned her Certified Manager of Community Associations (CMCA) and Accredited Management Specialist (AMS) certifications through the Community Associations Institute, as well as her Master Property Owner (MPO) designation through the City of Dallas. Her exceptional contributions to the industry have been recognized with accolades such as being named a Rising Star twice by CAI National and Chapter Executive Director of the Year for her work with the DFW Chapter. Under her leadership, the organization won 11 national awards for excellence, including the Associations Advance America Award by ASAE.
In addition to her role at SBB Management, Linda has served as the Executive Producer of the Community Contact television show and Editor/Producer of Community Contact Magazine. She has also contributed her expertise to the Board of DFWAE, the Southeast Arlington Communities of Texas, the Arlington ISD Financial Futures Committee, and other civic organizations.
As President of SBB Community Management, Vanessa Burch is dedicated to enhancing board satisfaction, advancing manager training, optimizing management operations, and driving company growth. Since joining SBB in 2006, Vanessa has been instrumental in leading the SBB Education Committee, where she has developed and implemented monthly training programs for community managers, fostering a culture of continuous learning and professional development.
Vanessa holds a Bachelor of Arts in Interdisciplinary Studies from the University of Texas at Dallas and a Business Mediation Certificate from Collin College. In 2010, she achieved the prestigious Professional Community Association Manager (PCAM®) designation from the Community Associations Institute (CAI) and remains committed to her professional growth by actively participating in educational classes through CAI.
In addition to her role at SBB, Vanessa serves on the Board of Directors for both the DFW CAI and the Texas Community Advocacy Association (TCAA), where she contributes her expertise and leadership to the broader community management industry.
Outside of her professional endeavors, Vanessa is an avid traveler who enjoys exploring new destinations and adding stamps to her passport. She is also a devoted pet owner, sharing her home with three beloved dogs: Hopper, a 3-legged rescue; Jiffy, a Treeing Walker Coonhound; and Sanka, a Giant Schnauzer show dog. Her Airedale Terrier, Jiffy, is not only an amazing watchdog but also holds a good citizenship certificate.
With over 30 years of experience in commercial and residential real estate, Jean Sloan is a seasoned professional in association business development. Her career includes more than 12 years focused on proactive association management, where she has worked closely with boards to enhance their community’s success. Jean honed her expertise in association management during an 8-year tenure with Ryland Homes, a public residential builder/developer, managing HOA matters for the Dallas-Fort Worth area. This role involved overseeing start-up communities and transitioning them to professional management.
Jean also spent 14 years with TrizecHahn, contributing to operations, marketing, and predominately leasing of shopping center and office space. She holds a Texas Real Estate License and has a deep-seated passion for association management and charitable work. Jean has served on boards for her neighborhood HOA and a local 501(c)(3) non-profit, and is committed to supporting the community.
A Dallas native, Jean enjoys spending time with her family, traveling, reading, swimming, and pampering the family furball, Max the Maltipoo. Her dedication to both her professional and personal endeavors underscores her commitment to fostering growth and connection.
With over 20 years of experience in the property management industry, Angie Buhler-Turner has built a distinguished career centered around community management. As a proud life-long Dallasite, she brings deep local knowledge and a passion for North Texas communities to her role. Angie holds a Bachelor of Science in Hospitality Management with a focus on business from The University of North Texas and is currently pursuing her Professional Community Association Manager (PCAM) designation.
In her role as the Director of Community Management for the Dallas portfolio management team, Angie is renowned for her proactive and creative approach, unwavering commitment to excellence, and dedication to cultivating positive client relationships. Her leadership and extensive background in community management, coupled with her commitment to continuous professional development, ensure that the communities she works with consistently achieve the highest standards of service.
Outside of her professional life, Angie enjoys spending quality time with family and friends, exploring beach destinations, and indulging in water sports. These personal interests reflect her love for adventure and connection, both of which inspire her approach to community management.
Since joining SBB Community Management in 2012, Jake Turner has excelled in his role as Vice President of Client Relations and Technology, serving both portfolio and on-site clients with dedication and expertise. Jake’s leadership philosophy is encapsulated in his belief: “We might be an association management company, but we are in the customer service business. My job is to ensure that this philosophy is felt and experienced by all of our clients.” This commitment to exceptional service is at the core of his approach to client relations.
Before his tenure at SBB, Jake successfully owned and operated a construction company for 17 years, collaborating with prestigious clients such as The Ritz-Carlton and Goldman Sachs. This experience honed his skills in project management and client satisfaction, which he now brings to the community management industry.
Outside of his professional life, Jake is a devoted father of four. He enjoys spending time with his family at various sports facilities, soccer fields, and Chuck-E-Cheese restaurants across the metroplex. His active involvement in his children’s activities is a testament to his commitment to family and community. To any clients who might also be referees in Jake’s children’s sports leagues, a light-hearted apology is extended in advance.
Michael Cruz is dedicated to creating a business culture that resonates throughout the industry. At SBB Community Management, he leverages his extensive experience in real estate and construction to drive growth and deliver exceptional results. Living and breathing entrepreneurship and small business growth, Michael brings a strategic and innovative approach to his role. His passion for finances and real estate allows him to provide insightful guidance and support to clients and colleagues alike.
With a strong background in both sectors, Michael is well-equipped to navigate the complexities of the industry and lead successful projects. He achieved his undergraduate degree at the University of Houston and obtained his Project Management Certification from Rice University’s Susanne M. Glasscock School of Continuing Studies. Currently, he is actively working towards his Professional Community Association Manager (PCAM) certification, demonstrating his commitment to professional growth and excellence in the industry.
Michael thrives on discussing business strategies and is always eager to brainstorm new ideas to foster growth and success. Outside of his professional pursuits, he enjoys spending time with his future wife, Melissa, and their two dogs, Duke and Hazel. He also takes great joy in barbequing and woodworking. In addition to his work at SBB Management, Michael serves on a foundation board dedicated to serving the community and actively participates in his local HOA board.
With over two decades of experience in cultivating vibrant, engaged, and dynamic HOA communities, Michelle Alvarez is a seasoned expert in community management. Her passion for building strong relationships has been instrumental in enhancing brand loyalty and fostering community growth. At SBB Community Management, Michelle oversees all aspects of community management, including strategic planning, program development, daily operations, and user support. Her commitment to creating an environment where community members feel valued, heard, and connected is evident in her work.
Michelle collaborates closely with cross-functional teams to ensure that community strategies align with overall business objectives and drive meaningful interactions. She is dedicated to continuous learning and development, regularly participating in industry conferences and workshops to stay ahead of emerging trends and best practices in community management. Her proactive approach to problem-solving and dedication to professional growth make her a valuable asset to the organization.
Outside of her professional endeavors, Michelle enjoys spending quality time with her large family, going on date nights with her husband, and serving in her local community. These personal experiences often inspire her work and approach to community engagement.
As the Director of Community Management, Shalisa leads a dynamic team dedicated to delivering client-centric service across Texas and Louisiana. With 22 years of experience and roots in the small town of Grapeland, Texas, Shalisa’s hospitality-driven approach has fostered enduring relationships and propelled community success. She is a committed member of the Community Associations Institute (CAI) in Houston, San Antonio, and Austin, actively engaging with peers to advance the field of community management. Her 13-year Accredited Management Specialist (AMS) designation highlights her expertise in managing a diverse array of communities.
Raised by a Vietnam Veteran father and a pragmatic mother, Shalisa’s upbringing instilled in her a robust work ethic and a dedication to excellence. Outside of her professional achievements, Shalisa values family time, embraces travel, and is a passionate football fan. These interests inspire her drive to make a positive impact on communities.
By staying abreast of industry trends and focusing on innovative solutions, Shalisa ensures that clients benefit from cutting-edge practices. She believes that true success lies in empowering others and cultivating meaningful connections, a philosophy that underscores her collaborative approach to elevating community management throughout Texas and Louisiana.
SBB is growing – and if you’re looking to work with a team that’s as selective in our hiring as we are with the communities we work with, we should talk.
We have exciting opportunities in the fields of Accounting/Bookkeeping, Senior Community Management, Community Management, and Administrative Assistants. Review our open positions or apply online.
SBB is a company that respects, fosters, and contributes to the communities we partner with AND the communities where we live and work.
SBB is proud to organize and host the SBB Annual Golf Classic, which provides an opportunity for board members, vendors/contractors, industry professionals, and community managers to play golf and network while raising funds for an important charity. To date, this event has raised over $1,410,000 for the Children’s Cancer Fund while building relationships between all those who participate.
SBB Community Management also participates in a host of community-building events with local charities and organizations year-round, including partnering with the North Texas Food Bank, The StewPot, and participating in the Adopt-A-Family Holiday Program.
12801 N central EXPRESSWAY suite 1401, DALLAS, TX 75243 Phone: 972-960-2800
